Shipping policy

Shipping Policy

Thank you for shopping with us. Below you’ll find our full shipping policy, designed to keep your experience clear and reliable.

Order Processing Time

All orders are processed within 2–7 business days (Monday–Friday), excluding weekends and holidays.
During peak seasons or promotional periods, processing times may extend up to 5 business days.

You will receive a shipping confirmation email once your order has been shipped, including a tracking number when available.

Shipping Methods & Delivery Time

We offer the following shipping options:

Standard Shipping

Estimated delivery: 3–7 business days
Carriers may include USPS, UPS, or FedEx

Expedited Shipping

Estimated delivery: 2–3 business days
Additional fees apply

Express Shipping

Estimated delivery: 1–2 business days
Additional fees apply

Delivery timelines are estimates and begin from the date of shipping, not the date of order.

Shipping Rates

Shipping rates are calculated at checkout based on:

Destination
Weight and dimensions of the package
Selected shipping method

We do not currently offer flat-rate shipping.

International Shipping

We ship worldwide. International orders may be subject to:

Customs fees
Import duties
Taxes

These charges are determined by the destination country and are the responsibility of the customer. Please check with your local customs office for details.

International delivery times vary by destination and customs processing.

Shipping Restrictions

Certain items may be restricted in some countries due to carrier or customs limitations. If an item cannot be shipped to your address, we will notify you as soon as possible with options.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

You can track your shipment using the link provided in your shipping confirmation.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

If an address correction is required after the order has shipped, additional shipping charges may apply.

Lost, Stolen, or Damaged Packages

Lost or Stolen

If your tracking shows delivery but you did not receive your package, please contact the carrier directly. We can assist with claims, but we are not responsible for lost or stolen packages after delivery confirmation.

Damaged During Transit

If your order arrives damaged, please contact us within 48 hours of delivery with:

Photos of the damaged item
Photos of the packaging
Order number

We will evaluate the issue and work with you to make it right.

Backorders & Partial Shipments

On rare occasions, items may be out of stock or shipped separately.
If your order is split into multiple shipments, you will receive separate tracking numbers.